Real humans read every message. We typically respond within 24 hours, usually faster during business hours (ET).
Arranged is built by a small team. Every reply comes from someone who works on the product.
We'll email you back at the address you provide.
Go to Settings > Subscription and click "Cancel subscription." Your premium features stay active through the end of your billing period. No cancellation fees. You can resubscribe at any time without losing your profile, matches, or conversation history.
Go to Settings > Account and click "Delete account." This is permanent: your profile, messages and photos are deleted. If you just want a break, turn on Hide profile instead (Settings > Privacy). You keep everything but disappear from Discover.
Try resetting your password at getarranged.io/forgot-password. If you still can't get in, send us a message below with the email you signed up with and we'll help. Common issues: using a different email than you registered with, caps lock on, or browser autofill entering an old password.
Photo verification is usually instant. You take a live selfie, a third-party service screens it automatically for a real face and apparent age, and the badge is granted if nothing is flagged. A person on our team reviews only when the check flags a possible minor or the service is unavailable.
Block them immediately from their profile (tap the three dots > Block). Then report them — go to their profile > Report and select the reason. Our safety team reviews reports and can permanently ban accounts. If you feel you're in immediate danger, contact local law enforcement first, then email safety@getarranged.io.
This occasionally happens with payment processing delays. First, try logging out and back in — subscription status sometimes needs a refresh. If it still shows inactive after 15 minutes, send us a message below with your account email and approximate charge date. We'll sort it out.
Write to the address that fits. Safety and abuse reports are read first. In an emergency, contact local law enforcement.
General support
support@getarranged.ioSafety & abuse
safety@getarranged.ioPrivacy & data
privacy@getarranged.ioPress inquiries
press@getarranged.io